How We Clean Carpets
How we prepare your carpets, clean them and help them dry. Check what to move before we arrive and what cleaning can change.
No payment now. Once we agree the details, a £30 deposit secures your booking and comes off the total.
- Hot-water extraction
- Typical drying: 2–4 hours
- Fully insured
Before we arrive
Clear small items, toys and breakables from the carpet. Tell us about larger furniture, access and parking when you request your quote. Point out any stains and products already used on them so we can assess the likely result before cleaning.
What happens at your visit
How we clean your carpets
A clear process, chosen for your carpet's fibre and condition.
- 01
Inspect & agree
We check the fibre, condition and visible marks, then agree what can be treated and the areas to clean.
- 02
Prepare & treat
Accessible areas are prepared and suitable treatment is applied to loosen soiling. Individual stains are assessed separately.
- 03
Extract the soil
For suitable carpets, hot-water extraction lifts the loosened dirt and moisture from the pile. Delicate fibres may need another approach.
- 04
Check & advise
We check the cleaned areas with you and explain drying and aftercare. Results vary; permanent marks and wear may remain.
See extraction equipment in action
Recent carpet results
Real carpets from recent jobs, photographed before and after. No stock images.
Common questions
What method do you use to clean carpets?
We inspect the carpet first, apply a suitable cleaning solution and extract the loosened soil and moisture. We use hot-water extraction only when the carpet fibre and construction are suitable.
How long does carpet cleaning take?
A bedroom typically takes 20 to 30 minutes. A full three-bedroom flat with hallways and a living room usually takes two to three hours. We provide an estimated duration when the booking is confirmed.
How long before the carpet is dry?
Carpets are usually dry within two to four hours. Ventilation, room temperature, carpet thickness and the amount of treatment needed can affect the drying time.
Can every stain be removed?
No cleaner can promise that every stain will disappear. We inspect and treat stains individually, but the result depends on what caused the mark, how long it has been there and whether it has changed the carpet fibre or colour.
Do I need to move the furniture?
Please remove small items and anything fragile before we arrive. Tell us about larger furniture when requesting the quote so access and the cleaning scope can be agreed in advance.
Do you clean rugs as well as fitted carpets?
Yes, as an add-on to a carpet, upholstery or relevant end of tenancy clean. We assess the rug from a photo first and will not continue if inspection or testing suggests a risk of damage or colour movement. Rug-only bookings are not currently offered.
Do you bring the cleaning equipment and products?
We bring the equipment and products. Please arrange the agreed access and parking, and ensure electricity and hot water are available unless we agree otherwise.