How We Clean for End of Tenancy
Prepare your property, check the included tasks and understand what happens after the clean.
No payment now. Once we agree the details, a £30 deposit secures your booking and comes off the total.
- Listed cleaning tasks
- Oven cleaning included
- 7-day guarantee
Before the cleaning team arrives
The property needs to be vacant. Empty cupboards and appliances, defrost the freezer and arrange access before the appointment. Send any specific landlord or agent requirements with your request so we can check them against your chosen package.
What the Complete clean includes
These are the cleaning tasks covered by our existing Complete package. The property must be vacant, with cupboards and appliances empty and accessible. We confirm the work for your property in your quote.
Kitchen and appliances
- Oven, hob, grill and extractor
- Inside the microwave, emptied fridge and defrosted freezer
- Accessible dishwasher and washing-machine compartments
- Empty cupboards and drawers, inside and out
Bathrooms
- Baths, showers, toilets and basins
- Accessible tiles, grouting and fittings
- Limescale cleaning; permanent staining and corrosion may remain
Bedrooms and living areas
- Empty wardrobes and storage interiors
- Accessible internal windows
- Skirting boards, doors, door frames and switches
- Vacuuming and mopping suitable floors
Choosing Tailored
Tailored includes the core property clean and the oven, hob, grill and extractor. Microwave, fridge/freezer, dishwasher, washing-machine and cupboard interiors are separate selections. Your quote lists the tasks you choose.
Work outside the package
Professional carpet extraction and upholstery cleaning are optional. Exterior windows, balconies and rubbish removal are outside the standard package. Repairs, appliance dismantling, wear and permanent damage are not cleaning tasks. Tell us about unusual conditions before booking.
How we clean for end of tenancy
From the first walkthrough to checking the finished work.
- 1
Arrival & walkthrough
We walk through the vacant property, check the tasks in your quote and discuss any access or condition issues before starting.
- 2
Room-by-room clean
We work through the booked kitchen, bathroom and living-area tasks, including accessible surfaces, skirting boards, internal windows and floors.
- 3
Kitchen appliances
The oven, hob, grill and extractor are included in both packages. Complete also includes the listed appliance and storage interiors; Tailored includes those you select.
- 4
Cleaning completion record
We can prepare a record of the completed cleaning and any exceptions for your letting agent or landlord. Your paid receipt is available once payment is recorded.
- 5
7-day re-clean guarantee
Report missed tasks from the agreed scope within 7 days, with photos or an inspection report. We arrange one free return for covered work; the return date is agreed separately.
Common questions
Can I share the cleaning details with my letting agent?
Your quote lists the agreed cleaning work. After the clean, we can prepare a cleaning completion record to share with your letting agent or landlord. If your agent has a particular checklist, send it before booking so we can compare it with the work included.
What is the 7-day re-clean guarantee?
If you, your landlord or letting agent report missed cleaning from the agreed scope within 7 days of our visit, send us the report or photos and we will return once to re-clean the missed areas, free of charge. Full agency-ready coverage applies to our Complete end of tenancy package; Tailored cleans are covered for the tasks selected. The reporting window runs from completion of the original clean. We agree a return time separately and need access to the affected areas. This voluntary cleaning promise does not guarantee the return of a tenancy deposit or limit your statutory rights.
What is included in the Complete package?
The Complete package covers the full property checklist, including the oven, hob, extractor, emptied fridge and defrosted freezer, accessible appliance compartments, cupboards, internal windows, bathrooms, skirting boards and living areas.
What is the difference between Complete and Tailored?
Complete includes the listed kitchen appliance and empty storage interiors. Tailored starts with the core clean, including the oven, hob, grill and extractor, and lets you add the other interiors you need. The quote shows your selected tasks and price before you send a booking request.
Is oven cleaning included?
Yes. The oven, hob, grill and extractor clean are included in both end of tenancy packages. The Complete package also includes the other listed appliance and storage interiors.
Does the property need to be empty?
Yes. We currently carry out end of tenancy cleaning in vacant properties so the team can reach the full checklist without furniture, belongings or occupants blocking access.
Do you include professional carpet cleaning?
Professional carpet cleaning is an optional extra. You can add the carpeted rooms you need to the quote, and the price is shown before you submit the booking request.
Do I need to be at the property?
You do not need to stay during the clean if access and key arrangements have been agreed in advance. The property must be empty and the team must be able to reach every area included in the quote.