About this service

The same checklist your letting agent uses

Letting agents work from a detailed inventory checklist, and so do we — on our Complete Agency-Ready package. Here is exactly what happens from arrival to the 72-hour re-clean guarantee.

How we clean for end of tenancy

The same five steps on every Complete Agency-Ready clean, so nothing gets missed.

  1. 1

    Arrival & walkthrough

    Our team arrives in your confirmed window and walks the property against the checklist before starting, so we know exactly what needs covering.

  2. 2

    Room-by-room clean

    Every item on the 67-point agency checklist — the same standard letting agents check at inventory — kitchens, bathrooms, bedrooms and living areas, cupboards, skirting boards and internal windows.

  3. 3

    Appliances, included free

    Oven, hob, extractor filter and grill, cleaned inside and out. There is no separate appliance charge to worry about.

  4. 4

    Photographic receipt

    We photograph the finished clean so you have dated evidence to share with your letting agent or landlord.

  5. 5

    72-hour re-clean guarantee

    If your agent or landlord flags anything within 72 hours of completion, we return and fix it for free.

FAQs

Common questions

  • Does your clean meet letting agent standards?

    Yes, on our Complete Agency-Ready package. We follow a 67-point checklist based on standard letting agency inventory requirements and provide a photographic cleaning receipt you can share with your agent.

  • What is the 72-hour re-clean guarantee?

    If your letting agent or landlord flags an area of the clean within 72 hours of completion, send us their written feedback. We will return to address the relevant cleaning points for free.

  • What is included in the Complete package?

    The Complete package covers the full property checklist, including the oven, hob, extractor, emptied fridge and defrosted freezer, accessible appliance compartments, cupboards, internal windows, bathrooms, skirting boards and living areas.

  • What is the difference between Complete and Tailored?

    Complete covers the full 67-point checklist for one fixed price. Tailored starts with the core clean and lets you add the internal appliance and storage tasks you need. The quote shows every selected task and price before you send the booking request.

  • Is oven cleaning included?

    Yes. The oven, hob, grill and extractor clean are included in both end of tenancy packages. The Complete package also includes the other listed appliance and storage interiors.

  • Does the property need to be empty?

    Yes. We currently carry out end of tenancy cleaning in vacant properties so the team can reach the full checklist without furniture, belongings or occupants blocking access.

  • Do you include professional carpet cleaning?

    Professional carpet cleaning is an optional extra. You can add the carpeted rooms you need to the quote, and the price is shown before you submit the booking request.

  • Do I need to be at the property?

    You do not need to stay during the clean if access and key arrangements have been agreed in advance. The property must be empty and the team must be able to reach every area included in the quote.

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